Changelog
FixedBackend

Paddle subscriptions: activation and cancellation now reach Ghost

A Paddle purchase created the Ghost member, but the subscription events that followed failed. Paddle sends subscription notifications with a customer id only, and PayGlue expected the email to be in the notification itself. The purchase looked fine, so a cancelled subscription left the member with access. Reported by one of our beta publishers testing in the Paddle sandbox, with the event ids and the right diagnosis already in the mail. Fixed the same morning, thank you. PayGlue now looks the email up through the Paddle API for subscription events, the same way it already did for purchases. Your Paddle API key needs read access to Customers, which it already has if purchases were working.

  • subscription.activated, canceled, paused and resumed resolve the customer email through the Paddle API
  • Failed subscription events can be replayed from the Events page, in order: activated, then canceled
  • Shipped in PayGlue-OS v0.9.1